Mifratel does customer acquisition and maintains customer relations. The contact centre is growing rapidly and has been in the top list of Trends Gazelles for years. Mifratel is active at various locations at home and abroad. A company that is growing rapidly needs a great deal of flexibility and makes high demands: it is not a surprise that they knocked at our door.
Mifratel wanted a smart, well thought-out and structural solution for his office spaces and growing number of employees. They'd already hired an architect of their own, with whom we work smoothly. Architect Chris Van Hecke was responsible for the design of the office environment, the coordination with Mifratel and the coordination of the works. We, in turn, took care of high-quality office furniture.
For this project, Mifratel opted for German solidity with system furniture from König & Neurath and chairs from ergonomics specialist Interstuhl. The monitor arms are from the American company Humanscale. The choice for top quality immediately paid off, because after analysing the working environment and the operational framework, Mifratel was awarded the qualification A Good Place to Work at the beginning of 2019.